Dubai International (DXB) has installed over 520 Hearing Loops. This makes it the world’s largest deployment of this technology. It is designed to significantly improve accessibility for travellers with hearing loss who use hearing aids or cochlear implants. The loops are available at key locations such as check-in counters and immigration desks. Therefore, this ensures a more seamless and inclusive travel experience.
Using the Hearing Loops is simple. In fact, it requires no extra equipment. Travellers can automatically connect to the system. You just need to activate the ‘T’ (telecoil) setting on your hearing device. This allows you to receive clear audio directly, bypassing background noise. As a result, communication is easier and more effective at various points during your journey through the airport.
This major upgrade is part of Dubai Airports’ broader strategy. The goal is to become the world’s most accessible and inclusive airport. In addition to the new technology, for example, airport employees have received special training. This helps them assist travellers with diverse needs. Ultimately, every guest will feel welcome and supported throughout their journey.
Dr. Sarah Darwish, Clinical Audiologist at Genesis Healthcare Centre. Sarah is a Doctor of Audiology (Au.D), President and Co-founder of the Emirates Audiology Society (EAS), and a member of American Academy of Audiology (AAA).
She said: “I love this” It is wonderful to see steps being taken to support our community. It is also worth noting many new hearing aids don’t have loop compatibility anymore, as we are moving toward broadcast technology (such as Auracast). This is a great initiative for a certain group who have the telecoils in their devices. If a family member, or friend, uses hearing aids or implantable device, it is worth checking with their audiologise if they are able to use this feature.”
@genesis_dubai www.genesis-dubai.com/our_doctors/sarah-darwish
Once again, it goes to show that there is no ‘one size fits all’ when it comes to inclusion. Congratulations on taking this next step; we look forward to many more.
Louise Dawson